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Troubleshooting

Can't Complete Bundle (Infinite Loading)

Updated 2026-02-15

If clicking “Complete Bundle” causes the page to get stuck in an infinite loading state, the most common cause is a note settings conflict.

Check Your Settings

  1. Open the Bundable app
  2. Click Edit next to the affected bundle
  3. Scroll down to the Customer Note section
  4. Check the customer notes settings

Specifically, look for this scenario: if “Note required” is checked but “Use Note” is not enabled, the bundle builder expects a note from the customer but never shows the note input field. This creates the infinite loading state.

Fix

Either:

  • Enable “Use Note” so the note field appears, OR
  • Disable “Note required” if you don’t need notes

Save the bundle and the issue should be resolved.

Still stuck? Contact us at support@soviapps.com.